From Humble Beginnings to CPaaS Pioneer: The Inspiring Journey of Sachin Kumar Mittal

In the bustling city of Delhi, a remarkable entrepreneurial story unfolded when Sachin Kumar Mittal founded EASY SERVE Communication in 2015. His journey from working in HVAC to becoming a leader in the Communication Platform as a Service (CPaaS) industry is a testament to perseverance, strategic thinking, and unwavering determination.

Early Career and Business Foundations

Sachin's professional journey began in 2009 in the HVAC industry, where he developed his initial business acumen. Between 2011 and 2014, he gained valuable entrepreneurial experience working in his family's steel business. This period proved crucial in shaping his understanding of business operations and market dynamics.

The Birth of EASY SERVE Communication

In 2015, Sachin took a bold step that would define his career. Starting from a modest cyber cafe, he launched EASY SERVE Communication with a vision to revolutionize business communication. The company has since evolved into a leading CPaaS provider, offering comprehensive solutions including SMS, IVR, Voice, RCS, and WhatsApp Verified Solutions.

 Milestones Through Persistence

Sachin's journey is marked by significant personal and professional achievements:

2017 marked his first major milestone with the purchase of his first vehicle, symbolizing the initial fruits of his entrepreneurial labor. By 2019, his persistence led to another significant achievement – buying his own house. The year 2020 brought personal joy as he independently financed his wedding, demonstrating his commitment to financial independence. His latest achievement in 2023 – acquiring an industrial plot – represents another stepping stone in his company's expansion.

Comprehensive Service Portfolio

Today, EASY SERVE Communication serves over 5,000 clients globally with an extensive range of services:

Communication Solutions

• Messaging Solutions: SMS, Voice, Email

• Communication Platforms: SMPP, IVR, Alerts

• WhatsApp Solutions: Verified, Marketing, RCS

• Voice Over Services

• Audio Conferencing Solutions

• Call Center Solutions

• Truecaller Verified Solution

• Chatbot Development with GEN AI

Marketing and Branding

• Digital Marketing and Branding

• LinkedIn Personal & Company Page Branding

• Digital Campaigns on MyGate & Kiosk

• Lead Generation Campaigns

• Metro Station Branding

Technical Services

• DLT Support

• Technical Consultation

• VIP Number Services

• SMPP Services

Physical Marketing Solutions

• Manufacturer of Canopy, Table & Standee

• Lift Posters & Signage

 Growth and Innovation

The company's success stems from Sachin's bootstrap approach, avoiding loans and maintaining financial discipline throughout his entrepreneurial journey. This careful financial management has enabled sustainable growth while maintaining service quality and innovation.

 Leadership Philosophy

What sets Sachin apart is his approach to business challenges. He views each new innovation in IT and government regulations as an opportunity rather than an obstacle. His leadership style emphasizes sustainable growth, customer-centric services, and technological innovation.

 Looking Forward

Under Sachin's leadership, EASY SERVE Communication continues to grow and adapt to market needs. The company's commitment to simplifying business communication while empowering organizations has established it as a trusted name in the CPaaS industry.

Through his journey from a small cyber cafe to leading a successful technology company, Sachin Kumar Mittal exemplifies how determination, coupled with strategic vision and financial prudence, can transform entrepreneurial dreams into reality.

Visit EASY SERVE Communication to learn more about their innovative communication solutions and services